I’ve used Joel and Mark 3 times over the last 15 years. Always felt like I was a priority. Very responsive, very thorough. Didn’t even have to step foot in their offices and they got me a mortgage on my own when I was worried... read more about being self employed. Very grateful for their seamless streamlined process. And thank you very much for the cookie delivery after I closed on my new mortgage. Thank you thank you!

Had many questions, and all our questions were answered promptly and without hesitation. We managed to get a great rate and felt cared for the entire process. Will be using again with future purchases!!

Mark and Joel are one of the best mortgage planners I've interacted and done business with. They are very professional, responsive and dedicated to doing excellent work. They made our mortgage process so seamless and easy. I highly recommend them!

Highly recommended! As first time home buyers it was a great experience having Joel handle our mortgage. He was so helpful and knowledgeable. He knew what lenders would work for our particular situation and got us great rates. Also he clearly communicated what we should expect at each stage and... read more helped ease any worries we had. He was easy to get a hold of and continued to touch base throughout the process to make sure everything was in order. Thanks Joel and the Family Mortgage Planners for a great experience and helping us get our mortgage for our first home.

Family Mortgage Planners were phenomenal to work with! They anticipated my questions, and answered everything so quickly I didn’t have time to stress over them! They helped us secure the mortgage on our little heart home! I will recommend Mark & Joel to anyone. I was very happy with everything... read more they did for our family!

I recently purchased my first house, and I was lucky enough to find Joel with the Family Mortgage Planners Team. He was extremely professional and exceptionally fast in answering all of my questions thoroughly and always willing explain things in terms I could understand. Very good communicator. Within just hours... read more of getting in touch with Joel, I was pre-approved and receiving dozens of current interest rate quotes from the best lenders in the country. He was always just a phone call or email away when I had any sort of issue or new question. Joel took great care in staying on top of what was required by the lender or lawyer during the whole process. And I knew I didn’t have to worry about a thing. Thanks again, Joel.

Family Mortgage Planners were 100% on the ball. They were recommended by family and we called them as our mortgage term was ending for a second quote. Service was friendly and prompt - more importantly I NEVER had to wait on the phone, be on hold, get conflicting stories or... read more bad advice - something I've become accustomed to when dealing with the big banks. Family Mortgage Planners made this a positive experience at a better rate than our bank offered. Highly recommended.

The Family Mortgage Planners Team have been supporting me with my mortgage since 2010. They were recommended to me by a friend and I am grateful for that recommendation. I recently had the opportunity to renew my mortgage and Joel was incredible. He was super responsive and... read more diligent throughout the whole process. He was readily available and answered all of my many, many questions. If for some reason he wasn't around Mark was there to support, I felt very well taken care of. They did a great job finding me a mortgage at a very low rate.

A very great and reliable team. Family Mortgage planners took us through the process. Very detailed and straightforward.

Glad I found family mortgage planners. They are 100% reliable and they go all the way for you and also with you all the way through the process. I will recommend them without thinking twice.

Great family run business. Mark and his team were always quick to respond and willing to help. I would use them again

Recently got a mortgage through this company. Friendly, knowledgeable staff. Quick response to any questions I had. We had a fairly tight deadline but they made the whole process very quick and easy, highly recommend.

It definitely was a team effort from the "Family Mortgage Team". Mark and Joel both helped us through our home search. They always had an answer for us and gave sound advice. They are very accessible and prompt.
We recommend you talk with them and give "Family Mortgage Team" a chance... read more to earn your business.
Jamie and Janine.

Joel and his team have been amazing over the past couple of years! From getting our first mortgage five years ago, to the renewal this spring.. They made the whole process easy and quick, so we didn't have to worry about anything. We will definitely get in touch with them... read more to renew our mortgage five years from now and recommend them to everyone who is looking for amazing support. Thank you so much!

The team at Family Mortgage Planners was awesome! Very knowledgeable, efficient, and responsive.

My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.

These guys are amazing! They always have all the answers to my questions and have helped me with a mortgage and a refinance in a very speedy manner. Could not recommend them enough their team is just stellar.

We recently purchased our first investment property and Family Mortgage went above and beyond. We needed a non conventional / short term mortgage and they made it happen. Everything went smooth with regards to the processing even we had a delay from CRA with the document we need. The Kostelyks... read more are very prompt with communication - I get an answer to every single question I have within a minute or two. They were all extremely helpful. Highly recommended!

I can’t praise these brokers enough. Their knowledge helped me navigate so many unknowns, and thanks to them, I have now purchased a second property. The care and attention to detail they provide is outstanding. I am so grateful to have been referred to this company and I will without... read more a doubt send everyone I know to them. Thank you so much Family Mortgage Planners! Mark, Joel, and Jonah, you are all amazing.

Highly recommended! As first time home buyers it was a great experience having Joel handle our mortgage. He was so helpful and knowledgeable. He knew what lenders would work for our particular situation and got us great rates. Also he clearly communicated what we should expect at each... read more stage and helped ease any worries we had. He was easy to get a hold of and continued to touch base throughout the process to make sure everything was in order. Thanks Joel and the Family Mortgage Planners for a great experience and helping us get our mortgage for our first home.

Mark and his team were super helpful when it was time for me to renew my mortgage. They provided helpful, non-judgemental answers to my questions and provided excellent options for my situation. Thank you so much!

We really appreciated the service that was provided by The Family Mortgage Planners Team. We worked with Joel and he was so flexible in meeting with us always accommodating us around our work schedules. He really took the time to walk us through all of our options and to keep... read more us informed; answering all of our questions through the process. We found the customer service super informative and helpful. Professionals that go above and beyond in the service they provide. Thank you!

Joel Kostelyk and Mark Kostelyk of Family Morgage Planners provided us high quality service. Mark told us the processing of our application would take less than a week and he was right because we got the conditional approval a day after we submitted all the required documents. They found the... read more lender who could give us the best interest rate and great loan feautures. Mark guided us to the easy documentation process of our application up to the end. Not only that, they still offered after-sale service to answer any questions even though the mortgage has already been released. They were very helpful, and honest/transparent to every detail of the transactions. I will definitely recommend them to my family members, coworkers, and friends. Five star for you and more power!

They are definitely a 5 star experience. They went above and beyond, making this the easiest, most professional experience I had securing a mortgage. They were exceptionally friendly and very helpfully in getting me the absolute best rate for my mortgage. I would, without hesitation, refer anyone I know to... read more them for their services. They continue to following up with me, to ensure I am having a smooth, trouble free experience. Makes one get the true feeling of a family operated business and know your account matters to them. Thank you so much for the wonderful assistance in what normally would be a very stressful endeavour.

Great service

We received the most excellent service! Joel was thorough and patient with the particularities of my situation and the whole process went smoother than I could have hoped for. Our real estate lawyer even commented to me that my mortgage broker did an amazing job because it had been ages... read more since he had seen a lower mortgage rate. Hats off to this incredible team at Family Mortgage Planners!

Mark helped me and my girlfriend obtain financing for our first house. Mark got in touch with us very quickly and was professional and easy to talk to! He answered all of our questions and was able to secure us a great Morgage in short order. It was a great... read more stress relief that he was so quick to reply to our questions and worries and was very calming as he help us through the process!