Getting started is simple.

Whether you’re buying your first home, renewing your mortgage, or refinancing, our process is designed to keep things clear, organized, and stress-free from day one.

We’re here to help you every step of the way.

When you’re ready, choose the option that fits where you are.


Apply Online

Complete our secure online application and we’ll review your information right away.

Book A Call

Prefer to talk it through first? Schedule a call and we’ll walk through your situation together.

Check out what it’s like to work with us.

A clear process — without the overwhelm.

Family Mortgage Planners provided an outstanding experience from start to finish! They were incredibly responsive—it truly felt like a 24/7 service.


Chinonso O.

STEP ONE

Start the conversation

Every mortgage begins with a conversation.

We’ll take time to understand your financial picture, your timeline, and what you’re hoping to accomplish — whether that’s buying your first home, renewing your current mortgage, refinancing, or planning ahead.

You can begin by completing our secure online application or booking a call with us. From there, we’ll outline the next steps and answer any initial questions so you feel confident moving forward.

No pressure. Just clarity.

STEP TWO

Review & Prepare

Once we receive your information, our team carefully reviews your application together and confirms which documents lenders will require.

We request supporting documents upfront — because this critical step helps prevent delays, surprises, and last-minute stress later in the approval process.

You’ll receive clear instructions and access to our secure portal to upload documents safely. Throughout this phase, we stay responsive and available — keeping you updated so nothing feels unclear.

Our goal is simple: smooth approvals without unnecessary scrambling.

The team was so proactive – they kept me updated regularly with reminders about what was required at each stage.


Toyitan A.

They’re the best mortgage brokers out there! They really work hard to get the best deals for their customers. They saved me approx. $700-800 per month!


Wanda W.

STEP THREE

Secure Your Mortgage

After reviewing your documents, we present your strongest mortgage product and rate options currently available.

We’ll walk you through the differences in plain language so you understand not just the rate, but the structure and long-term impact of your choice.

From there, we can:

  • Provide a pre-qualification confirmation outlining your maximum purchase price and current rate options
  • Or submit for final approval based on the mortgage option you choose

From your first application to final funding, we’re with you every step of the way, ensuring everything stays organized and on track.

Smooth. Clear. Stress-free.

Our clients know we always have their best interest in mind.

Clients share over and over again that they receive consistent communication, clear explanations and steady support from start to finish.

“Highly Recommend!”

★ ★ ★ ★ ★

Family Mortgage Planners were excellent to work with. They had me prequalified very quickly and made the process of submitting all the required paperwork really easy.

Once I had made an offer, they got me a great rate and once again got me set up very quickly. I highly recommend the Family Mortgage Planner team for any of your mortgage needs!

Chase B.

“They were exceptional from start to finish.”

★ ★ ★ ★ ★

Mark, Jonah and Joel really made getting the right financial institution for our mortgage easy and without stress.

They were exceptional from start to finish and I am certainly looking forward to working with them in the nearest future.

Afolabi D.

“I felt very well taken care of and supported.”

★ ★ ★ ★ ★

The whole team at Family Mortgage Planners was fantastic to work with. They answered all of our nitty-gritty questions with helpful explanations and additional information.

As first time home buyers my husband and I felt very well taken care of and supported by Family Mortgage Planners.

Sandra H.

Ready to take the first step?

We’ll help you understand your options, prepare properly, and move forward with confidence.

Start your Application

Have some questions?

In Canada, the minimum down payment depends on the purchase price:

– 5% on the first $500,000
– 10% on the portion between $500,000–$1,000,000
– 20% for homes over $1,000,000

Most first-time buyers in Sherwood Park and Edmonton qualify with as little as 5% down.

Type in your answer It depends on your down payment, debts, and current interest rates, but here’s a rough guideline:


$400K home → ~$75K–$90K household income

$500K home → ~$90K–$110K

Every situation is different. We’ll walk you through your exact numbers so you can plan with confidence.

This depends on your comfort level and long-term plans:

Fixed rate: Stability and predictable payments

Variable rate: Historically lower over time, but can fluctuate

We don’t guess – we run real scenarios so you can clearly see which option fits your situation best.

Lenders look at key ratios like:

– Gross Debt Service (GDS)
– Total Debt Service (TDS)

Online calculators only give rough estimates – we’ll show you your real approval amount based on current lender guidelines so you can move forward with confidence.

A mortgage broker shops multiple lenders on your behalf to find the best mortgage that fits with your current and long term goals – not just one bank’s options.


At Family Mortgage Planners, we also:
– Structure your mortgage strategically
– Help you avoid costly mistakes
– Guide you from application to possession

You’re not just getting a rate – you’re getting a plan.

– Pre-approval: 24–48 hours
– Full approval: Typically 3–7 days

We keep things moving quickly so you can confidently make offers when the right home comes up.

Yes – most buyers in Alberta purchase with less than 20% down.

This does require mortgage insurance, but it allows you to get into the market sooner – often years sooner.

We’ll show you exactly what that looks like so you can decide if it makes sense.

Closing costs typically range from 1.5%–3% of the purchase price and may include:

– Legal fees
– Title insurance
– Property tax adjustments

We’ll give you a clear breakdown upfront so there are no surprises.

Yes – this is one of the most important first steps.
A pre-approval:

– Confirms your budget
– Locks in your rate
– Strengthens your offer

It also gives you peace of mind so you can shop with confidence.

The easiest way is to book a quick call with our team.

Then we can:
– Understand your goals
– Walk you through your options
– Give you a clear, personalized plan

No pressure—just clarity.

Ready to get started?

There are several ways we can get started! Regardless of how you reach out, we’ll quickly get back to you & answer your questions!

Call or text us today!

780-907-7207

Connect with us!

Have a question?

Fill out the form below & we’ll get right back to you.

We’re trusted by thousands of local families.

  • The team is very efficient and straight forward and very helpful on the process of refinancing my mortgage!I have been recommending them and would continue to do so!

    Melanie Aspiras Avatar Melanie A.
    September 1, 2022

    Joel was really friendly and helpful getting us approved for a mortgage. He answered any questions we had promptly and the whole process was smooth as silk. I highly recommend giving these fellas a call if you're needing a mortgage.

    Jesse Clemmer Avatar Jesse C.
    April 1, 2025

    Mark and Joel have helped us get great mortgages multiple times. We often recommend them to people starting out on their real estate ownership journey or investors looking to grow their portfolio. Whichever stage of the real estate game you're in; they'll get you a mortgage to help you reach... read more your goals. Always impressed in what they are able to do!

    Glenn Simon Inc Avatar Glenn S.
    December 9, 2025
  • Family Mortgage Planners helped me when I first bought my place, and again when it was time to renew. Really took a lot of the stress out of the process, helped every step of the way, and were very attentive when I had questions. I recommend them to anyone I... read more know looking at buying, and plan on using their services as long as I have my mortgage.

    Cristin Latta Avatar Cristin L.
    February 1, 2023

    I’ve used Family Mortgage Planners several times now, and have recommended them to friends who have also utilized their services. They’re conscientious, friendly approach to what can be intimidating subjects is second to none, and what I appreciate most. Their ability to get great rates doesn’t hurt either. I will... read more continue to emphatically recommend them, as well as use their services personally in the future.

    Robert Marsh Avatar Robert M.
    November 1, 2022

    These guys are awesome. They respond very quickly if you have questions or concerns, and they will walk you through anything if you have questions. I would recommend them to anyone needing a mortgage.

    Aaron Belzil Avatar Aaron B.
    August 16, 2021
  • Jonah walked us through the whole process and we ended up exactly where we needed to be. Both him and Mark are quick to respond and help out. Plus you can get everything setup from where ever you are.

    Jeremy Teeuwsen Avatar Jeremy T.
    November 15, 2025

    Fantastic experience, bank said no as I am not working but as I have RIF income and rental income they were able to get us into our new home with 1.94% 4 yr fixed. Quick to reply to any questions. Highly recommend!

    AlanCarolyn Ritter Avatar AlanCarolyn R.
    April 9, 2021

    Mark and Joel are one of the best mortgage planners I've interacted and done business with. They are very professional, responsive and dedicated to doing excellent work. They made our mortgage process so seamless and easy. I highly recommend them!

    Femi Oladele Avatar Femi O.
    September 7, 2021
  • Great team effort by the guys here! Very prompt and professional. Highly recommended!!

    Garth Gawron Avatar Garth G.
    July 26, 2022

    The team at Family Mortgage Planners was awesome! Very knowledgeable, efficient, and responsive.

    Ethan Tchir Avatar Ethan T.
    October 2, 2025

    Wonderful People. True compassionate, fast, honest service. Exceeded our expectations both times we required help refinancing our mortgage and using home equity. Thank you!

    Terry Uppal Avatar Terry U.
    August 9, 2022
  • Joel and Mark have been amazing to work with yet again! Been working with them for years on several homes and mortgages. They are always willing to help answer questions and make the process as easy as possible! They are 5 star, for sure!!!

    Christie Morin Avatar Christie M.
    August 10, 2024

    We received the most excellent service! Joel was thorough and patient with the particularities of my situation and the whole process went smoother than I could have hoped for. Our real estate lawyer even commented to me that my mortgage broker did an amazing job because it had been ages... read more since he had seen a lower mortgage rate. Hats off to this incredible team at Family Mortgage Planners!

    Kristin Berg Avatar Kristin B.
    February 8, 2023

    I had an amazing experience working with Family Mortgage Planners! From start to finish, their team was incredibly professional, knowledgeable, and supportive. They made the entire mortgage process smooth and stress-free, explaining every step and answering all my questions with patience and clarity. I truly felt like they had my... read more best interests at heart. Thanks to their expertise, I was able to secure a great rate on my mortgage, and I couldn’t be happier with the outcome. I highly recommend Family Mortgage Planners to anyone looking for trustworthy, reliable mortgage advice!

    Rekled Avatar Rekled
    April 1, 2025
  • Had many questions, and all our questions were answered promptly and without hesitation. We managed to get a great rate and felt cared for the entire process. Will be using again with future purchases!!

    Garett Ferguson Avatar Garett F.
    November 1, 2022

    It definitely was a team effort from the "Family Mortgage Team". Mark and Joel both helped us through our home search. They always had an answer for us and gave sound advice. They are very accessible and prompt.
    We recommend you talk with them and give "Family Mortgage Team" a chance... read more to earn your business.
    Jamie and Janine.

    Jamie Davidson Avatar Jamie D.
    December 7, 2021

    We recently purchased our first investment property and Family Mortgage went above and beyond. We needed a non conventional / short term mortgage and they made it happen. Everything went smooth with regards to the processing even we had a delay from CRA with the document we need. The Kostelyks... read more are very prompt with communication - I get an answer to every single question I have within a minute or two. They were all extremely helpful. Highly recommended!

    Jessica Therese Guerzon Avatar Jessica T.
    August 9, 2022
  • They were available to answer questions whenever I needed and were creative and flexible in helping us negotiate the best terms possible.

    Julie Hoefling Avatar Julie H.
    May 10, 2024

    Joel and Mark were great to work with. Knowledgeable, kind and understanding of our situation as a business owners. Thanks again guys!

    Brandley Payne Avatar Brandley P.
    September 16, 2021

    The team at Family Mortgage led by Mark are great and highly professional, l did not experience any issues working with them. Joel and Jonah did a great job making our mortgage process smooth, l particularly loved the fact that they respond to messages timely and answer any questions... read more l had. I will highly recommend Family Mortgage for your mortgage needs.

    Opeoluwatosin ope Avatar Opeoluwatosin o.
    September 14, 2023
  • Mark has been a pleasure to work with. Competitive rates and valuable advice. Thought I would try a discount mortgage provider direct and If I chose him instead I would have saved a lot of money as rates dropped and now I’m locked in! Very happy with his service and value... read more he bring to the table

    Alex Hogg Avatar Alex H.
    January 18, 2021

    The Family mortgage planners made the selling and home buying experience enjoyable and efficient. We are so happy with our new home and interest rate! Mark and Joel were professional and personal which took away any stress that we would have experienced without them. 110% recommended! Mike and Brit

    Michael Amirault Avatar Michael A.
    March 1, 2022

    Got a great rate on my mortgage. The people at family mortgage are knowledgeable, helpful and very responsive to ally questions.

    nicholas scholotiuk Avatar nicholas s.
    June 8, 2022
  • The team at family mortgage was always available to answer questions and offered support to us every step of the way. After being turned down by our long term bank, we felt incredibly discouraged, but family mortgage was able to not only obtain our financing to purchase our forever home,... read more they also got us an incredible interest rate! I would highly recommend them to anyone going through the home buying experience!

    Elise Schultz Avatar Elise S.
    February 26, 2021

    FMP was good to work with and very helpful for us!

    Bill Dowhun Avatar Bill D.
    September 10, 2023

    Recently got a mortgage through this company. Friendly, knowledgeable staff. Quick response to any questions I had. We had a fairly tight deadline but they made the whole process very quick and easy, highly recommend.

    Meredith Kennedy Avatar Meredith K.
    May 10, 2024
  • Honest and excellent at what they do. Mark and Joel were very quick to respond and secure excellent rates for me and my family. They originally found an excellent rate on our rental property and when it came time to renew on our personal home they were very quick to... read more lock in a very low rate in period of time where rates changed very quickly. They made sure to get all the information from me that they needed to make sure I didn’t miss out on the best rate that I could get. I highly recommend them and appreciate the work they did. Jamie/Julie

    Julie Fair Avatar Julie F.
    April 8, 2021

    We purchased our first home with the help and guidance from your team. Always quick to answer emails and phone calls and helped us with any questions we had as new home owners. Will recommend your services to family and friends.

    Bryant Mahar Avatar Bryant M.
    February 21, 2021

    I recently purchased my first house, and I was lucky enough to find Joel with the Family Mortgage Planners Team. He was extremely professional and exceptionally fast in answering all of my questions thoroughly and always willing explain things in terms I could understand. Very good communicator. Within just hours... read more of getting in touch with Joel, I was pre-approved and receiving dozens of current interest rate quotes from the best lenders in the country. He was always just a phone call or email away when I had any sort of issue or new question. Joel took great care in staying on top of what was required by the lender or lawyer during the whole process. And I knew I didn’t have to worry about a thing. Thanks again, Joel.

    Jonah W Avatar Jonah W.
    March 1, 2022