Our Team

As first time home buyers we didn't know much about the process for buying a house/getting approval for a mortgage. Jonah and their team at Family Mortgage Planners went above and beyond helping us with more than we could've expected. They were always available to answer the many questions we... read more had and gave us great suggestions to help make the entire process so much easier. Would highly recommend them to anyone looking to buy a house

The Family Mortgage Planners were exceptional! They helped us renew our mortgage & kept us upto date on the changing rates. They made sure they put us with a lender that best fit our needs. I would highly recommend Mark, Jonah or Joel to help with any future mortgage.

Awesome group to deal with. Easy to understand their advice. Would definitely recommend to my friends and family. Thanks again for all your help.

Recommended to me by a couple of friends. What I found was great client care. The team at Family Mortgage Planners provided reliable and quick service. From beginning to end, there was no delay in answering our questions online or by phone, even afterhours. They provided clear direction, information, and... read more document requirements. We were extremely happy and thankful with the rate they found for us and how fast they were able to lock us in before a potential increase.

The team at Family Mortgage Planners are exceptional. They got us a great rate on our house when we first purchased back in 2015, and got us an even better rate when we refinanced in 2020. They are super easy to communicate with and are very helpful at answering any... read more questions or concerns. We will continue to use them for our mortgage needs and I drop their name to all of my friends who are looking for mortgages.

I’ve used Family Mortgage Planners several times now, and have recommended them to friends who have also utilized their services. They’re conscientious, friendly approach to what can be intimidating subjects is second to none, and what I appreciate most. Their ability to get great rates doesn’t hurt either. I will... read more continue to emphatically recommend them, as well as use their services personally in the future.

Excellent and convenient service! Their website makes uploading the necessary documents safe and easy. They are very responsive and work efficiently. My financing was the last thing I felt I needed to worry about in the purchase of my first home. Going with family mortgage planners for my mortgage really... read more helped relieve stress and reassure that I was getting a competitive rate in the current market.

Family Mortgage Planners were 100% on the ball. They were recommended by family and we called them as our mortgage term was ending for a second quote. Service was friendly and prompt - more importantly I NEVER had to wait on the phone, be on hold, get conflicting stories or... read more bad advice - something I've become accustomed to when dealing with the big banks. Family Mortgage Planners made this a positive experience at a better rate than our bank offered. Highly recommended.

If you are looking for a mortgage, then look no further then Mark and Joel. They will treat you like family and will go above and beyond what you would expect. Highly recommend this team!

We are really thankful to Joel and Mark for helping us get our first home! Their approach towards getting our financing done right from the beginning was really very helpful, diligent and professional. Joel was always ready to answer any questions that I had and also gave me good tips... read more and advice and followed up with me on all the details! Highly recommended for anyone looking to buy a home! Thanks Joel and Mark once again!

We received the most excellent service! Joel was thorough and patient with the particularities of my situation and the whole process went smoother than I could have hoped for. Our real estate lawyer even commented to me that my mortgage broker did an amazing job because it had been ages... read more since he had seen a lower mortgage rate. Hats off to this incredible team at Family Mortgage Planners!

I recommend family mortgage planners...they are the best.

Working with Joel at family Mortgage was a wonderful experience, will be recommending to my friends and family.

Incredible service and support. Highly recommend!

Mark and his team were super helpful when it was time for me to renew my mortgage. They provided helpful, non-judgemental answers to my questions and provided excellent options for my situation. Thank you so much!

Jonah was very patient and helpful in helping me understand what I need for mortgages. Also great interest rates!

Highly recommended! As first time home buyers it was a great experience having Joel handle our mortgage. He was so helpful and knowledgeable. He knew what lenders would work for our particular situation and got us great rates. Also he clearly communicated what we should expect at each stage and... read more helped ease any worries we had. He was easy to get a hold of and continued to touch base throughout the process to make sure everything was in order. Thanks Joel and the Family Mortgage Planners for a great experience and helping us get our mortgage for our first home.

The team at Family Mortgage led by Mark are great and highly professional, l did not experience any issues working with them. Joel and Jonah did a great job making our mortgage process smooth, l particularly loved the fact that they respond to messages timely and answer any questions... read more l had. I will highly recommend Family Mortgage for your mortgage needs.

Having used Family Mortgage planners for the second time II would once again recommend using their services .They are always extremely professional, reliable, informative , reinsuring and guide you through the process. The Mortgage planners promptly responded to questions making the process of remortgaging seamless and stress... read more free for me. They gave options highlighting pros and cons of products that are best for current needs and looking into the future plus they spoke language I understood! Thank you for the exceptional service!!

Very quick and efficient services. They responded extremely fast with the best offers available when my mortgage came up for renewal. The communication was very consistent and timely throughout the renewal process and I would highly recommend this team. They absolutely service their customers well. Jamie

Mark and his team were incredibly helpful in providing insight, advice, and an exceptionally smooth experience for my wife and I. As first time home buyers, the family mortgage crew took all of the mystery out of the process and gave us all the confidence and support we needed. Cannot... read more recommend highly enough!

Mark and Joel were very easy to work with, and always attentive too all of our questions. Both are experienced brokers and had all the answers, and nothing was a surprise to them. Thanks for the all help!

For the first time purchasing our home, Family Mortgage Team Planners made the process seamless and stress-free. We will undoubtedly seek their assistance again in the future. Highly recommended!

Glad I found family mortgage planners. They are 100% reliable and they go all the way for you and also with you all the way through the process. I will recommend them without thinking twice.

My partner and I were first home byers and Family Mortgage Planners team (Joel, Mark and Jonah) was amazing with us! They answered all our questions no matter small or big, and ensured that we got the best experience and a piece of mind. Now we are a proud home... read more owners and so glad that we had a fanatic team in place to support us.

Mark Kostelyk is the perfect mortgage broker. He got the job done on his end quickly and any information he needed from me; he asked in a way that didn’t make feel pressured. I know that I got a good deal. Next time I need a mortgage I will... read more be calling him again 🙂

We really appreciated the service that was provided by The Family Mortgage Planners Team. We worked with Joel and he was so flexible in meeting with us always accommodating us around our work schedules. He really took the time to walk us through all of our options and to keep... read more us informed; answering all of our questions through the process. We found the customer service super informative and helpful. Professionals that go above and beyond in the service they provide. Thank you!