Our Team

Family Mortgage Planners were phenomenal to work with! They anticipated my questions, and answered everything so quickly I didn’t have time to stress over them! They helped us secure the mortgage on our little heart home! I will recommend Mark & Joel to anyone. I was very happy with everything... read more they did for our family!

Highly recommend. I refer all my real estate clients to them as well as my own personal mortgage!

Mark Kostelyk is the perfect mortgage broker. He got the job done on his end quickly and any information he needed from me; he asked in a way that didn’t make feel pressured. I know that I got a good deal. Next time I need a mortgage I will... read more be calling him again 🙂

Having used Family Mortgage planners for the second time II would once again recommend using their services .They are always extremely professional, reliable, informative , reinsuring and guide you through the process. The Mortgage planners promptly responded to questions making the process of remortgaging seamless and stress... read more free for me. They gave options highlighting pros and cons of products that are best for current needs and looking into the future plus they spoke language I understood! Thank you for the exceptional service!!

The team at Family Mortgage led by Mark are great and highly professional, l did not experience any issues working with them. Joel and Jonah did a great job making our mortgage process smooth, l particularly loved the fact that they respond to messages timely and answer any questions... read more l had. I will highly recommend Family Mortgage for your mortgage needs.

Great service

Jonah is amazingly knowledgeable and answered all my questions.

Honest and excellent at what they do. Mark and Joel were very quick to respond and secure excellent rates for me and my family. They originally found an excellent rate on our rental property and when it came time to renew on our personal home they were very quick to... read more lock in a very low rate in period of time where rates changed very quickly. They made sure to get all the information from me that they needed to make sure I didn’t miss out on the best rate that I could get. I highly recommend them and appreciate the work they did. Jamie/Julie

Awesome group to deal with. Easy to understand their advice. Would definitely recommend to my friends and family. Thanks again for all your help.

I’ve used Family Mortgage Planners several times now, and have recommended them to friends who have also utilized their services. They’re conscientious, friendly approach to what can be intimidating subjects is second to none, and what I appreciate most. Their ability to get great rates doesn’t hurt either. I will... read more continue to emphatically recommend them, as well as use their services personally in the future.

Mark was fantastic to work with. After dealing with a bank and having a less than positive experience, Mark had me pre-approved in less than an hour in a better deal than I thought possible. I would recommend them in a heartbeat!

Jonah was very patient and helpful in helping me understand what I need for mortgages. Also great interest rates!

The team is very efficient and straight forward and very helpful on the process of refinancing my mortgage!I have been recommending them and would continue to do so!

My partner and I were first home byers and Family Mortgage Planners team (Joel, Mark and Jonah) was amazing with us! They answered all our questions no matter small or big, and ensured that we got the best experience and a piece of mind. Now we are a proud home... read more owners and so glad that we had a fanatic team in place to support us.

Mark, Joel, & Jonah were a pleasure to work with for my mortgage. I am a repeat customer & will not hesitate to use Family Mortgage Planners again. They are very professional, reliable, and quick to respond to any questions or concerns. Thank you!

Excellent service and knowledge from all of the gentleman at Family Mortgage. Very knowledgeable regarding self employed options.

We recently purchased our first investment property and Family Mortgage went above and beyond. We needed a non conventional / short term mortgage and they made it happen. Everything went smooth with regards to the processing even we had a delay from CRA with the document we need. The Kostelyks... read more are very prompt with communication - I get an answer to every single question I have within a minute or two. They were all extremely helpful. Highly recommended!

It definitely was a team effort from the "Family Mortgage Team". Mark and Joel both helped us through our home search. They always had an answer for us and gave sound advice. They are very accessible and prompt.
We recommend you talk with them and give "Family Mortgage Team" a chance... read more to earn your business.
Jamie and Janine.

The Family Mortgage Planners Team have been supporting me with my mortgage since 2010. They were recommended to me by a friend and I am grateful for that recommendation. I recently had the opportunity to renew my mortgage and Joel was incredible. He was super responsive and... read more diligent throughout the whole process. He was readily available and answered all of my many, many questions. If for some reason he wasn't around Mark was there to support, I felt very well taken care of. They did a great job finding me a mortgage at a very low rate.

The team at Family Mortgage Planners was fantastic to deal with. They made the process easy by staying in touch well and making sure everything was done thoroughly. They explained our options well and made sure we understood and could make the best decision based on our situation.

The team at family mortgage was always available to answer questions and offered support to us every step of the way. After being turned down by our long term bank, we felt incredibly discouraged, but family mortgage was able to not only obtain our financing to purchase our forever home,... read more they also got us an incredible interest rate! I would highly recommend them to anyone going through the home buying experience!

The team at Family Mortgage Planners are exceptional. They got us a great rate on our house when we first purchased back in 2015, and got us an even better rate when we refinanced in 2020. They are super easy to communicate with and are very helpful at answering any... read more questions or concerns. We will continue to use them for our mortgage needs and I drop their name to all of my friends who are looking for mortgages.

Joel Kostelyk and Mark Kostelyk of Family Morgage Planners provided us high quality service. Mark told us the processing of our application would take less than a week and he was right because we got the conditional approval a day after we submitted all the required documents. They found the... read more lender who could give us the best interest rate and great loan feautures. Mark guided us to the easy documentation process of our application up to the end. Not only that, they still offered after-sale service to answer any questions even though the mortgage has already been released. They were very helpful, and honest/transparent to every detail of the transactions. I will definitely recommend them to my family members, coworkers, and friends. Five star for you and more power!

Joel and Mark were excellent and were always there to answer any questions I had!

Mark and his team were incredibly helpful in providing insight, advice, and an exceptionally smooth experience for my wife and I. As first time home buyers, the family mortgage crew took all of the mystery out of the process and gave us all the confidence and support we needed. Cannot... read more recommend highly enough!

We are once again thankful to Joel and Jonah for helping us get our home. Their approach towards getting our financing done right from the outset was diligent and professional. Highly recommended for anyone looking to buy a home!

Fantastic experience, bank said no as I am not working but as I have RIF income and rental income they were able to get us into our new home with 1.94% 4 yr fixed. Quick to reply to any questions. Highly recommend!