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We’re trusted by thousands of local families.
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Mark and his team were incredibly helpful in providing insight, advice, and an exceptionally smooth experience for my wife and I. As first time home buyers, the family mortgage crew took all of the mystery out of the process and gave us all the confidence and support we needed. Cannot... read more recommend highly enough!
Andrew h.
November 7, 2021Mark was fantastic to work with. After dealing with a bank and having a less than positive experience, Mark had me pre-approved in less than an hour in a better deal than I thought possible. I would recommend them in a heartbeat!
Tiffany L.
November 16, 2021Mark, Jonah and Joel are absolutely wonderful people. They helped us in securing mortgage financing for our new home and at unbeatable rate. Highly recommended. Very professional, patient and detailed people in my opinion.
oziren o.
February 10, 2024 -
The team at Family Mortgage Planners are exceptional. They got us a great rate on our house when we first purchased back in 2015, and got us an even better rate when we refinanced in 2020. They are super easy to communicate with and are very helpful at answering any... read more questions or concerns. We will continue to use them for our mortgage needs and I drop their name to all of my friends who are looking for mortgages.
Beau W.
February 14, 2021Joel Kostelyk and Mark Kostelyk of Family Morgage Planners provided us high quality service. Mark told us the processing of our application would take less than a week and he was right because we got the conditional approval a day after we submitted all the required documents. They found the... read more lender who could give us the best interest rate and great loan feautures. Mark guided us to the easy documentation process of our application up to the end. Not only that, they still offered after-sale service to answer any questions even though the mortgage has already been released. They were very helpful, and honest/transparent to every detail of the transactions. I will definitely recommend them to my family members, coworkers, and friends. Five star for you and more power!
8. J.
February 14, 2021Joel and his team have been amazing over the past couple of years! From getting our first mortgage five years ago, to the renewal this spring.. They made the whole process easy and quick, so we didn't have to worry about anything. We will definitely get in touch with them... read more to renew our mortgage five years from now and recommend them to everyone who is looking for amazing support. Thank you so much!
Marta K.
March 31, 2022 -
I met Mark 12 years ago when he helped me purchase my first home with my wife. It went perfectly. Over the years we kept in contact for brief moments, he always treated me with respect and made me feel he is keeping me up to date with relevant... read more information regarding housing markets etc. I recently was in a position to purchase another home. My first call is to Mark, and now his children Jonah and Joel. They are the best to deal with, they understand Blue Collar Albertans and they will go the extra mile to ensure to get you what you want. The best quality I find is their honesty and integrity in their values, it was like talking to a good friend who just wants the best for you. Once again they proved that they are the best of the best in Alberta. Thank you to the Kostelyk’s and their entire firm and team!!
Stephan H.
June 10, 2024My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.
taiwo a.
April 7, 2021Joel was really friendly and helpful getting us approved for a mortgage. He answered any questions we had promptly and the whole process was smooth as silk. I highly recommend giving these fellas a call if you're needing a mortgage.
Jesse C.
April 1, 2025 -
This is not the first time that I have used this company for my mortgage. Worked with Mark before, this time Joel was my advisor. Somehow they can always get better rates than other companies. I was very happy with Joel and all his requests to complete my appllication. There... read more was no “after hours” for calls or emails. Always respectful and pleasant. If you need the best in mortgage business the Family Mortgage Planners are hard to beat. Was a pleasure to do business with them.
wojciech g.
March 25, 2025Mark has been a pleasure to work with. Competitive rates and valuable advice. Thought I would try a discount mortgage provider direct and If I chose him instead I would have saved a lot of money as rates dropped and now I’m locked in! Very happy with his service and value... read more he bring to the table
Alex H.
January 18, 2021Mark helped me and my girlfriend obtain financing for our first house. Mark got in touch with us very quickly and was professional and easy to talk to! He answered all of our questions and was able to secure us a great Morgage in short order. It was a great... read more stress relief that he was so quick to reply to our questions and worries and was very calming as he help us through the process!
Victor K.
March 1, 2021 -
The Family Mortgage Planners Team have been supporting me with my mortgage since 2010. They were recommended to me by a friend and I am grateful for that recommendation. I recently had the opportunity to renew my mortgage and Joel was incredible. He was super responsive and... read more diligent throughout the whole process. He was readily available and answered all of my many, many questions. If for some reason he wasn't around Mark was there to support, I felt very well taken care of. They did a great job finding me a mortgage at a very low rate.
Melissa K.
November 23, 2020Family mortgage planners were excellent to work with. They had me prequalified very quickly and made the process of submitting all the required paperwork really easy. Once I had made an offer, they got me a great rate and once again got me set up very quickly. I highly recommend... read more the Family Mortgage Planner team for any of your mortgage needs!
Chase B.
June 14, 2023Great team effort by the guys here! Very prompt and professional. Highly recommended!!
Garth G.
July 26, 2022 -
The team at Family Mortgage Planners was fantastic to deal with. They made the process easy by staying in touch well and making sure everything was done thoroughly. They explained our options well and made sure we understood and could make the best decision based on our situation.
Ryley S.
May 22, 2022I greatly value the dedication that Family Mortgage Planners have to their costumers. Whether its newsletters on whats going on in the housing market, tips on finances, prizes to be won, or questions I might have, I always feel connected and a part of their team! Thank you for... read more your guidance along the way on my approval for my mortgage and for your quick responses!
Veronica G.
January 16, 2022Mark is an amazing Mortgage Broker. His professional, kind and caring approach to Mortgage Financing is second to none. You are in great hands when you choose Mark and his team!
Sandra F.
May 10, 2024 -
Got a great rate on my mortgage. The people at family mortgage are knowledgeable, helpful and very responsive to ally questions.
nicholas s.
June 8, 2022Mark, Joel, & Jonah were a pleasure to work with for my mortgage. I am a repeat customer & will not hesitate to use Family Mortgage Planners again. They are very professional, reliable, and quick to respond to any questions or concerns. Thank you!
Vickie N.
December 7, 2021Mark, Jonah and Joel really made getting the right financial institution for our mortgage easy and without stress. They were exceptional from start to finish and I am certainly looking forward to working with them in the nearest future. Thank you Family Mortgage planners.
Afolabi D.
November 14, 2023 -
They are definitely a 5 star experience. They went above and beyond, making this the easiest, most professional experience I had securing a mortgage. They were exceptionally friendly and very helpfully in getting me the absolute best rate for my mortgage. I would, without hesitation, refer anyone I know to... read more them for their services. They continue to following up with me, to ensure I am having a smooth, trouble free experience. Makes one get the true feeling of a family operated business and know your account matters to them. Thank you so much for the wonderful assistance in what normally would be a very stressful endeavour.
Donna M.
March 10, 2022My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.
Taiwo A.
March 1, 2022Recommended to me by a couple of friends. What I found was great client care. The team at Family Mortgage Planners provided reliable and quick service. From beginning to end, there was no delay in answering our questions online or by phone, even afterhours. They provided clear direction, information, and... read more document requirements. We were extremely happy and thankful with the rate they found for us and how fast they were able to lock us in before a potential increase.
Bart S.
October 14, 2023 -
The Family Mortgage Planners were exceptional! They helped us renew our mortgage & kept us upto date on the changing rates. They made sure they put us with a lender that best fit our needs. I would highly recommend Mark, Jonah or Joel to help with any future mortgage.
Marci H.
May 10, 2024I’ve used Joel and Mark 3 times over the last 15 years. Always felt like I was a priority. Very responsive, very thorough. Didn’t even have to step foot in their offices and they got me a mortgage on my own when I was worried... read more about being self employed. Very grateful for their seamless streamlined process. And thank you very much for the cookie delivery after I closed on my new mortgage. Thank you thank you!
Sarah L.
June 14, 2023These guys are awesome. They respond very quickly if you have questions or concerns, and they will walk you through anything if you have questions. I would recommend them to anyone needing a mortgage.
Aaron B.
August 16, 2021 -
Great family run business. Mark and his team were always quick to respond and willing to help. I would use them again
Jacob L.
May 22, 2022Joel and Mark were great to work with. Knowledgeable, kind and understanding of our situation as a business owners. Thanks again guys!
Brandley P.
September 16, 2021Had the pleasure of working with Jonah and I cannot recommend him enough! From the moment we started the mortgage process, Jonah was knowledgeable, responsive, and truly had my best interests as the top priority. Buying a home can be overwhelming, but the team made everything seamless and stress-free. Thank you!!
Davis D.
April 7, 2025
