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780-907-7207
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We’re trusted by thousands of local families.
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The team at Family Mortgage Planners was fantastic to deal with. They made the process easy by staying in touch well and making sure everything was done thoroughly. They explained our options well and made sure we understood and could make the best decision based on our situation.
Ryley S.
May 22, 2022Mark and Joel were very easy to work with, and always attentive too all of our questions. Both are experienced brokers and had all the answers, and nothing was a surprise to them. Thanks for the all help!
Calvin V.
August 16, 2021Mark is an amazing Mortgage Broker. His professional, kind and caring approach to Mortgage Financing is second to none. You are in great hands when you choose Mark and his team!
Sandra F.
May 10, 2024 -
The team at Family Mortgage led by Mark are great and highly professional, l did not experience any issues working with them. Joel and Jonah did a great job making our mortgage process smooth, l particularly loved the fact that they respond to messages timely and answer any questions... read more l had. I will highly recommend Family Mortgage for your mortgage needs.
Opeoluwatosin o.
September 14, 2023We really appreciated the service that was provided by The Family Mortgage Planners Team. We worked with Joel and he was so flexible in meeting with us always accommodating us around our work schedules. He really took the time to walk us through all of our options and to keep... read more us informed; answering all of our questions through the process. We found the customer service super informative and helpful. Professionals that go above and beyond in the service they provide. Thank you!
Tessa R.
May 31, 2021We recently purchased our first investment property and Family Mortgage went above and beyond. We needed a non conventional / short term mortgage and they made it happen. Everything went smooth with regards to the processing even we had a delay from CRA with the document we need. The Kostelyks... read more are very prompt with communication - I get an answer to every single question I have within a minute or two. They were all extremely helpful. Highly recommended!
Jessica T.
August 9, 2022 -
As first time home buyers we didn't know much about the process for buying a house/getting approval for a mortgage. Jonah and their team at Family Mortgage Planners went above and beyond helping us with more than we could've expected. They were always available to answer the many questions we... read more had and gave us great suggestions to help make the entire process so much easier. Would highly recommend them to anyone looking to buy a house
Edward B.
June 10, 2024My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.
taiwo a.
April 7, 2021Family Mortgage Planners were 100% on the ball. They were recommended by family and we called them as our mortgage term was ending for a second quote. Service was friendly and prompt - more importantly I NEVER had to wait on the phone, be on hold, get conflicting stories or... read more bad advice - something I've become accustomed to when dealing with the big banks. Family Mortgage Planners made this a positive experience at a better rate than our bank offered. Highly recommended.
Patrick G.
August 26, 2025 -
I can’t praise these brokers enough. Their knowledge helped me navigate so many unknowns, and thanks to them, I have now purchased a second property. The care and attention to detail they provide is outstanding. I am so grateful to have been referred to this company and I will without... read more a doubt send everyone I know to them. Thank you so much Family Mortgage Planners! Mark, Joel, and Jonah, you are all amazing.
Savanah B.
December 12, 2025Highly recommend. I refer all my real estate clients to them as well as my own personal mortgage!
Elidio A.
January 1, 2023Highly recommended! As first time home buyers it was a great experience having Joel handle our mortgage. He was so helpful and knowledgeable. He knew what lenders would work for our particular situation and got us great rates. Also he clearly communicated what we should expect at each... read more stage and helped ease any worries we had. He was easy to get a hold of and continued to touch base throughout the process to make sure everything was in order. Thanks Joel and the Family Mortgage Planners for a great experience and helping us get our mortgage for our first home.
Stuart S.
March 1, 2021 -
These guys are awesome. They respond very quickly if you have questions or concerns, and they will walk you through anything if you have questions. I would recommend them to anyone needing a mortgage.
Aaron B.
August 16, 2021Awesome group to deal with. Easy to understand their advice. Would definitely recommend to my friends and family. Thanks again for all your help.
Jim F.
September 14, 2023Great experience! They made everything so easy as to what information we needed to have, and were quick to answer any questions we had!
Justina C.
October 1, 2022 -
It was time to renew my mortgage and I went to Joel Kostelyk at Family Mortgage Planners. He got on it right away and within a short time period had a good offer for me. The process was straight forward and efficient, and I found everyone at Family Mortgage Planners... read more a pleasure to work with. Thank you for your help at a time that can be challenging; you made it easy. If you're needing to get or renew a mortgage I recommend you give them a call. Caroline
Caroline H.
August 2, 2022The Family Mortgage Planners were exceptional! They helped us renew our mortgage & kept us upto date on the changing rates. They made sure they put us with a lender that best fit our needs. I would highly recommend Mark, Jonah or Joel to help with any future mortgage.
Marci H.
May 10, 2024I feel like i owe a lot to these folks. They provide excellent service, and they are fast, kind and accurate! We have received great assistance and even education beyond expectations, and all of it for free 🙂 I highly recommend these guys, and will use them again for sure... read more when our next loan term is up.
NM G.
August 10, 2024 -
Joel was really friendly and helpful getting us approved for a mortgage. He answered any questions we had promptly and the whole process was smooth as silk. I highly recommend giving these fellas a call if you're needing a mortgage.
Jesse C.
April 1, 2025Mark, Joel, & Jonah were a pleasure to work with for my mortgage. I am a repeat customer & will not hesitate to use Family Mortgage Planners again. They are very professional, reliable, and quick to respond to any questions or concerns. Thank you!
Vickie N.
December 7, 2021I had an amazing experience with the Family Mortgage Planners Brokers getting approved for my new house. Even given the new stress test I was able to maintain my holding property, and everything was very prompt. Amazing team! And they got me a great rate to boot!
Melanie m.
March 1, 2020 -
Had many questions, and all our questions were answered promptly and without hesitation. We managed to get a great rate and felt cared for the entire process. Will be using again with future purchases!!
Garett F.
November 1, 2022Mark helped me and my girlfriend obtain financing for our first house. Mark got in touch with us very quickly and was professional and easy to talk to! He answered all of our questions and was able to secure us a great Morgage in short order. It was a great... read more stress relief that he was so quick to reply to our questions and worries and was very calming as he help us through the process!
Victor K.
March 1, 2021Amazing mortgage brokers to work with. Jonah was amazing and got us an amazing rate. Highly recommend.
Scott C.
January 1, 2023 -
The Family mortgage planners made the selling and home buying experience enjoyable and efficient. We are so happy with our new home and interest rate! Mark and Joel were professional and personal which took away any stress that we would have experienced without them. 110% recommended!
Mike and Brit
Michael A.
July 7, 2021My partner and I were first home byers and Family Mortgage Planners team (Joel, Mark and Jonah) was amazing with us! They answered all our questions no matter small or big, and ensured that we got the best experience and a piece of mind. Now we are a proud home... read more owners and so glad that we had a fanatic team in place to support us.
Liudmila S.
April 10, 2024We've purchased 4 homes over the past 15 years and everytime we use Mark, Joel and the team at Family Mortgage Planners. Always professional, friendly, knowledgeable and available to answer any questions we have. They go above and beyond to take the stress out of the mortgage buying process.... read more Great job guys!! Thanks again for all the help.
Clayton B.
November 7, 2021 -
I’ve used Joel and Mark 3 times over the last 15 years. Always felt like I was a priority. Very responsive, very thorough. Didn’t even have to step foot in their offices and they got me a mortgage on my own when I was worried... read more about being self employed. Very grateful for their seamless streamlined process. And thank you very much for the cookie delivery after I closed on my new mortgage. Thank you thank you!
Sarah L.
June 14, 2023Joel and Mark were excellent and were always there to answer any questions I had!
Joseph R.
November 16, 2021Mark has been a pleasure to work with. Competitive rates and valuable advice. Thought I would try a discount mortgage provider direct and If I chose him instead I would have saved a lot of money as rates dropped and now I’m locked in! Very happy with his service and value... read more he bring to the table
Alex H.
January 18, 2021
