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  • The team at Family Mortgage Planners was fantastic to deal with. They made the process easy by staying in touch well and making sure everything was done thoroughly. They explained our options well and made sure we understood and could make the best decision based on our situation.

    Ryley Strand Avatar Ryley S.
    May 22, 2022

    Mark and Joel were very easy to work with, and always attentive too all of our questions. Both are experienced brokers and had all the answers, and nothing was a surprise to them. Thanks for the all help!

    Calvin Van Laar Avatar Calvin V.
    August 16, 2021

    Mark is an amazing Mortgage Broker. His professional, kind and caring approach to Mortgage Financing is second to none. You are in great hands when you choose Mark and his team!

    Sandra Forscutt Avatar Sandra F.
    May 10, 2024
  • The team at Family Mortgage led by Mark are great and highly professional, l did not experience any issues working with them. Joel and Jonah did a great job making our mortgage process smooth, l particularly loved the fact that they respond to messages timely and answer any questions... read more l had. I will highly recommend Family Mortgage for your mortgage needs.

    Opeoluwatosin ope Avatar Opeoluwatosin o.
    September 14, 2023

    We really appreciated the service that was provided by The Family Mortgage Planners Team. We worked with Joel and he was so flexible in meeting with us always accommodating us around our work schedules. He really took the time to walk us through all of our options and to keep... read more us informed; answering all of our questions through the process. We found the customer service super informative and helpful. Professionals that go above and beyond in the service they provide. Thank you!

    Tessa Richer Avatar Tessa R.
    May 31, 2021

    We recently purchased our first investment property and Family Mortgage went above and beyond. We needed a non conventional / short term mortgage and they made it happen. Everything went smooth with regards to the processing even we had a delay from CRA with the document we need. The Kostelyks... read more are very prompt with communication - I get an answer to every single question I have within a minute or two. They were all extremely helpful. Highly recommended!

    Jessica Therese Guerzon Avatar Jessica T.
    August 9, 2022
  • As first time home buyers we didn't know much about the process for buying a house/getting approval for a mortgage. Jonah and their team at Family Mortgage Planners went above and beyond helping us with more than we could've expected. They were always available to answer the many questions we... read more had and gave us great suggestions to help make the entire process so much easier. Would highly recommend them to anyone looking to buy a house

    Edward Barnes Avatar Edward B.
    June 10, 2024

    My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.

    taiwo ade Avatar taiwo a.
    April 7, 2021

    Family Mortgage Planners were 100% on the ball. They were recommended by family and we called them as our mortgage term was ending for a second quote. Service was friendly and prompt - more importantly I NEVER had to wait on the phone, be on hold, get conflicting stories or... read more bad advice - something I've become accustomed to when dealing with the big banks. Family Mortgage Planners made this a positive experience at a better rate than our bank offered. Highly recommended.

    Patrick Granger Avatar Patrick G.
    August 26, 2025
  • I can’t praise these brokers enough. Their knowledge helped me navigate so many unknowns, and thanks to them, I have now purchased a second property. The care and attention to detail they provide is outstanding. I am so grateful to have been referred to this company and I will without... read more a doubt send everyone I know to them. Thank you so much Family Mortgage Planners! Mark, Joel, and Jonah, you are all amazing.

    Savanah Bosch Avatar Savanah B.
    December 12, 2025

    Highly recommend. I refer all my real estate clients to them as well as my own personal mortgage!

    Elidio Afonso Avatar Elidio A.
    January 1, 2023

    Highly recommended! As first time home buyers it was a great experience having Joel handle our mortgage. He was so helpful and knowledgeable. He knew what lenders would work for our particular situation and got us great rates. Also he clearly communicated what we should expect at each... read more stage and helped ease any worries we had. He was easy to get a hold of and continued to touch base throughout the process to make sure everything was in order. Thanks Joel and the Family Mortgage Planners for a great experience and helping us get our mortgage for our first home.

    Stuart Shelley Avatar Stuart S.
    March 1, 2021
  • These guys are awesome. They respond very quickly if you have questions or concerns, and they will walk you through anything if you have questions. I would recommend them to anyone needing a mortgage.

    Aaron Belzil Avatar Aaron B.
    August 16, 2021

    Awesome group to deal with. Easy to understand their advice. Would definitely recommend to my friends and family. Thanks again for all your help.

    Jim Forcade Avatar Jim F.
    September 14, 2023

    Great experience! They made everything so easy as to what information we needed to have, and were quick to answer any questions we had!

    Justina Crocker Avatar Justina C.
    October 1, 2022
  • It was time to renew my mortgage and I went to Joel Kostelyk at Family Mortgage Planners. He got on it right away and within a short time period had a good offer for me. The process was straight forward and efficient, and I found everyone at Family Mortgage Planners... read more a pleasure to work with. Thank you for your help at a time that can be challenging; you made it easy. If you're needing to get or renew a mortgage I recommend you give them a call. Caroline

    Caroline Hendley Avatar Caroline H.
    August 2, 2022

    The Family Mortgage Planners were exceptional! They helped us renew our mortgage & kept us upto date on the changing rates. They made sure they put us with a lender that best fit our needs. I would highly recommend Mark, Jonah or Joel to help with any future mortgage.

    Marci Hutchings Avatar Marci H.
    May 10, 2024

    I feel like i owe a lot to these folks. They provide excellent service, and they are fast, kind and accurate! We have received great assistance and even education beyond expectations, and all of it for free 🙂 I highly recommend these guys, and will use them again for sure... read more when our next loan term is up.

    NM G (Nick) Avatar NM G.
    August 10, 2024
  • Joel was really friendly and helpful getting us approved for a mortgage. He answered any questions we had promptly and the whole process was smooth as silk. I highly recommend giving these fellas a call if you're needing a mortgage.

    Jesse Clemmer Avatar Jesse C.
    April 1, 2025

    Mark, Joel, & Jonah were a pleasure to work with for my mortgage. I am a repeat customer & will not hesitate to use Family Mortgage Planners again. They are very professional, reliable, and quick to respond to any questions or concerns. Thank you!

    Vickie Nielsen Avatar Vickie N.
    December 7, 2021

    I had an amazing experience with the Family Mortgage Planners Brokers getting approved for my new house. Even given the new stress test I was able to maintain my holding property, and everything was very prompt. Amazing team! And they got me a great rate to boot!

    Melanie mccort Avatar Melanie m.
    March 1, 2020
  • Had many questions, and all our questions were answered promptly and without hesitation. We managed to get a great rate and felt cared for the entire process. Will be using again with future purchases!!

    Garett Ferguson Avatar Garett F.
    November 1, 2022

    Mark helped me and my girlfriend obtain financing for our first house. Mark got in touch with us very quickly and was professional and easy to talk to! He answered all of our questions and was able to secure us a great Morgage in short order. It was a great... read more stress relief that he was so quick to reply to our questions and worries and was very calming as he help us through the process!

    Victor Kuefler Avatar Victor K.
    March 1, 2021

    Amazing mortgage brokers to work with. Jonah was amazing and got us an amazing rate. Highly recommend.

    Scott Cole Avatar Scott C.
    January 1, 2023
  • The Family mortgage planners made the selling and home buying experience enjoyable and efficient. We are so happy with our new home and interest rate! Mark and Joel were professional and personal which took away any stress that we would have experienced without them. 110% recommended!

    Mike and Brit

    Michael Amirault Avatar Michael A.
    July 7, 2021

    My partner and I were first home byers and Family Mortgage Planners team (Joel, Mark and Jonah) was amazing with us! They answered all our questions no matter small or big, and ensured that we got the best experience and a piece of mind. Now we are a proud home... read more owners and so glad that we had a fanatic team in place to support us.

    Liudmila Sokolyanskaya Avatar Liudmila S.
    April 10, 2024

    We've purchased 4 homes over the past 15 years and everytime we use Mark, Joel and the team at Family Mortgage Planners. Always professional, friendly, knowledgeable and available to answer any questions we have. They go above and beyond to take the stress out of the mortgage buying process.... read more Great job guys!! Thanks again for all the help.

    Clayton Beniuk Avatar Clayton B.
    November 7, 2021
  • I’ve used Joel and Mark 3 times over the last 15 years. Always felt like I was a priority. Very responsive, very thorough. Didn’t even have to step foot in their offices and they got me a mortgage on my own when I was worried... read more about being self employed. Very grateful for their seamless streamlined process. And thank you very much for the cookie delivery after I closed on my new mortgage. Thank you thank you!

    Sarah Larson Avatar Sarah L.
    June 14, 2023

    Joel and Mark were excellent and were always there to answer any questions I had!

    Joseph Robalo Avatar Joseph R.
    November 16, 2021

    Mark has been a pleasure to work with. Competitive rates and valuable advice. Thought I would try a discount mortgage provider direct and If I chose him instead I would have saved a lot of money as rates dropped and now I’m locked in! Very happy with his service and value... read more he bring to the table

    Alex Hogg Avatar Alex H.
    January 18, 2021