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  • It definitely was a team effort from the "Family Mortgage Team". Mark and Joel both helped us through our home search. They always had an answer for us and gave sound advice. They are very accessible and prompt.
    We recommend you talk with them and give "Family Mortgage Team" a chance... read more to earn your business.
    Jamie and Janine.

    Jamie Davidson Avatar Jamie D.
    December 7, 2021

    Good service, good advice!

    Monique Andrie Avatar Monique A.
    October 11, 2025

    Family Mortgage Planners were 100% on the ball. They were recommended by family and we called them as our mortgage term was ending for a second quote. Service was friendly and prompt - more importantly I NEVER had to wait on the phone, be on hold, get conflicting stories or... read more bad advice - something I've become accustomed to when dealing with the big banks. Family Mortgage Planners made this a positive experience at a better rate than our bank offered. Highly recommended.

    Patrick Granger Avatar Patrick G.
    August 26, 2025
  • Joel was really friendly and helpful getting us approved for a mortgage. He answered any questions we had promptly and the whole process was smooth as silk. I highly recommend giving these fellas a call if you're needing a mortgage.

    Jesse Clemmer Avatar Jesse C.
    April 1, 2025

    Amazing mortgage brokers to work with. Jonah was amazing and got us an amazing rate. Highly recommend.

    Scott Cole Avatar Scott C.
    January 1, 2023

    This is not the first time that I have used this company for my mortgage. Worked with Mark before, this time Joel was my advisor. Somehow they can always get better rates than other companies. I was very happy with Joel and all his requests to complete my appllication. There... read more was no “after hours” for calls or emails. Always respectful and pleasant. If you need the best in mortgage business the Family Mortgage Planners are hard to beat. Was a pleasure to do business with them.

    wojciech godlewski Avatar wojciech g.
    March 25, 2025
  • Glad I found family mortgage planners. They are 100% reliable and they go all the way for you and also with you all the way through the process. I will recommend them without thinking twice.

    Oladapo Dare Avatar Oladapo D.
    December 10, 2023

    The team at Family Mortgage Planners are exceptional. They got us a great rate on our house when we first purchased back in 2015, and got us an even better rate when we refinanced in 2020. They are super easy to communicate with and are very helpful at answering any... read more questions or concerns. We will continue to use them for our mortgage needs and I drop their name to all of my friends who are looking for mortgages.

    Beau Danger Avatar Beau D.
    March 1, 2021

    The Family Mortgage Planners Team have been supporting me with my mortgage since 2010. They were recommended to me by a friend and I am grateful for that recommendation. I recently had the opportunity to renew my mortgage and Joel was incredible. He was super responsive and... read more diligent throughout the whole process. He was readily available and answered all of my many, many questions. If for some reason he wasn't around Mark was there to support, I felt very well taken care of. They did a great job finding me a mortgage at a very low rate.

    Melissa K Avatar Melissa K.
    November 23, 2020
  • We purchased our first home with the help and guidance from your team. Always quick to answer emails and phone calls and helped us with any questions we had as new home owners. Will recommend your services to family and friends.

    Bryant Mahar Avatar Bryant M.
    February 21, 2021

    I feel like i owe a lot to these folks. They provide excellent service, and they are fast, kind and accurate! We have received great assistance and even education beyond expectations, and all of it for free 🙂 I highly recommend these guys, and will use them again for sure... read more when our next loan term is up.

    NM G (Nick) Avatar NM G.
    August 10, 2024

    The team is very efficient and straight forward and very helpful on the process of refinancing my mortgage!I have been recommending them and would continue to do so!

    Melanie Aspiras Avatar Melanie A.
    September 1, 2022
  • Very good people,helped me successfully get my mortgage. I would recommend them to anyone who needs financing for a mortgage.

    Ahmed Yussuf Avatar Ahmed Y.
    May 22, 2022

    Mark, Jonah and crew were an invaluable member of our real estate team! They made our journey to finding financing for our home easy and hassle-free. Not only were they patient, accommodating, and kind throughout the process… they also made us feel very comfortable by answering any questions we had... read more (and ones we didn’t know we had). I would highly recommend them to assist you in finding affordable financing with a better interest rate than what is available in the general public market!

    Payton Humphries Avatar Payton H.
    January 1, 2023

    Recommended to me by a couple of friends. What I found was great client care. The team at Family Mortgage Planners provided reliable and quick service. From beginning to end, there was no delay in answering our questions online or by phone, even afterhours. They provided clear direction, information, and... read more document requirements. We were extremely happy and thankful with the rate they found for us and how fast they were able to lock us in before a potential increase.

    Bart Seres Avatar Bart S.
    October 14, 2023
  • My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.

    Taiwo Adekunle Avatar Taiwo A.
    March 1, 2022

    We had an opportunity to work with Joel for the first time in 2016 and then again this year. As always, we appreciate Joel's professionalism. His attention to detail is beyond compare. We highly recommend Family Mortgage. - Williams and Sta Juana Family

    The Williams' Avatar The W.
    November 7, 2021

    Great experience! They made everything so easy as to what information we needed to have, and were quick to answer any questions we had!

    Justina Crocker Avatar Justina C.
    October 1, 2022
  • I was very impressed by the service I received from Joel and Jonah at Family Mortgage Planners. They walked me through a nontrivial mortgage approval for a rural property highlighting all the nuances that could make the deal work or fail. Their guidance and input was timely and detailed which... read more made me felt supported and well informed through the whole process. I would highly recommend them to anyone.

    Itai Gal Avatar Itai G.
    July 14, 2023

    My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.

    taiwo ade Avatar taiwo a.
    April 7, 2021

    If you are looking for a mortgage, then look no further then Mark and Joel. They will treat you like family and will go above and beyond what you would expect. Highly recommend this team!

    Jon Avatar Jon
    October 16, 2021
  • Mark helped me and my girlfriend obtain financing for our first house. Mark got in touch with us very quickly and was professional and easy to talk to! He answered all of our questions and was able to secure us a great Morgage in short order. It was a great... read more stress relief that he was so quick to reply to our questions and worries and was very calming as he help us through the process!

    Victor Kuefler Avatar Victor K.
    March 1, 2021

    We really appreciated the service that was provided by The Family Mortgage Planners Team. We worked with Joel and he was so flexible in meeting with us always accommodating us around our work schedules. He really took the time to walk us through all of our options and to keep... read more us informed; answering all of our questions through the process. We found the customer service super informative and helpful. Professionals that go above and beyond in the service they provide. Thank you!

    Tessa Richer Avatar Tessa R.
    May 31, 2021

    Having used Family Mortgage planners for the second time II would once again recommend using their services .They are always extremely professional, reliable, informative , reinsuring and guide you through the process. The Mortgage planners promptly responded to questions making the process of remortgaging seamless and stress... read more free for me. They gave options highlighting pros and cons of products that are best for current needs and looking into the future plus they spoke language I understood! Thank you for the exceptional service!!

    Maity Taka Avatar Maity T.
    October 1, 2022
  • Great service

    madeline turland Avatar madeline t.
    April 1, 2025

    We had an amazing experience with the help of Joel Kostelyk, from start to finish. He was so professional, knowledgeable, and quick to reply. He got us qualified for the perfect mortgage for us, and we were able to buy a house that was exactly what we wanted. I can’t... read more recommend their services enough, and have already told a friend to go with them. We are thankful we had such a good experience, as it takes off a lot of the pressure that comes with buying your first home.

    Hannah Borkent Avatar Hannah B.
    March 1, 2021

    Mark has been a pleasure to work with. Competitive rates and valuable advice. Thought I would try a discount mortgage provider direct and If I chose him instead I would have saved a lot of money as rates dropped and now I’m locked in! Very happy with his service and value... read more he bring to the table

    Alex Hogg Avatar Alex H.
    January 18, 2021
  • Mark Kostelyk is the perfect mortgage broker. He got the job done on his end quickly and any information he needed from me; he asked in a way that didn’t make feel pressured. I know that I got a good deal. Next time I need a mortgage I will... read more be calling him again 🙂

    Austin A Avatar Austin A.
    October 30, 2025

    I can’t praise these brokers enough. Their knowledge helped me navigate so many unknowns, and thanks to them, I have now purchased a second property. The care and attention to detail they provide is outstanding. I am so grateful to have been referred to this company and I will without... read more a doubt send everyone I know to them. Thank you so much Family Mortgage Planners! Mark, Joel, and Jonah, you are all amazing.

    Savanah Bosch Avatar Savanah B.
    December 12, 2025

    As first time home buyers we didn't know much about the process for buying a house/getting approval for a mortgage. Jonah and their team at Family Mortgage Planners went above and beyond helping us with more than we could've expected. They were always available to answer the many questions we... read more had and gave us great suggestions to help make the entire process so much easier. Would highly recommend them to anyone looking to buy a house

    Edward Barnes Avatar Edward B.
    June 10, 2024