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780-907-7207
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We’re trusted by thousands of local families.
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Family Mortgage Planners helped me when I first bought my place, and again when it was time to renew. Really took a lot of the stress out of the process, helped every step of the way, and were very attentive when I had questions. I recommend them to anyone I... read more know looking at buying, and plan on using their services as long as I have my mortgage.
Cristin L.
February 1, 2023Mark has been a pleasure to work with. Competitive rates and valuable advice. Thought I would try a discount mortgage provider direct and If I chose him instead I would have saved a lot of money as rates dropped and now I’m locked in! Very happy with his service and value... read more he bring to the table
Alex H.
January 18, 2021It was time to renew my mortgage and I went to Joel Kostelyk at Family Mortgage Planners. He got on it right away and within a short time period had a good offer for me. The process was straight forward and efficient, and I found everyone at Family Mortgage Planners... read more a pleasure to work with. Thank you for your help at a time that can be challenging; you made it easy. If you're needing to get or renew a mortgage I recommend you give them a call. Caroline
Caroline H.
August 2, 2022 -
It definitely was a team effort from the "Family Mortgage Team". Mark and Joel both helped us through our home search. They always had an answer for us and gave sound advice. They are very accessible and prompt.
We recommend you talk with them and give "Family Mortgage Team" a chance... read more to earn your business.
Jamie and Janine.
Jamie D.
December 7, 2021My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.
Taiwo A.
March 1, 2022We really appreciated the service that was provided by The Family Mortgage Planners Team. We worked with Joel and he was so flexible in meeting with us always accommodating us around our work schedules. He really took the time to walk us through all of our options and to keep... read more us informed; answering all of our questions through the process. We found the customer service super informative and helpful. Professionals that go above and beyond in the service they provide. Thank you!
Tessa R.
May 31, 2021 -
Amazing mortgage brokers to work with. Jonah was amazing and got us an amazing rate. Highly recommend.
Scott C.
January 1, 2023We've purchased 4 homes over the past 15 years and everytime we use Mark, Joel and the team at Family Mortgage Planners. Always professional, friendly, knowledgeable and available to answer any questions we have. They go above and beyond to take the stress out of the mortgage buying process.... read more Great job guys!! Thanks again for all the help.
Clayton B.
November 7, 2021For the first time purchasing our home, Family Mortgage Team Planners made the process seamless and stress-free. We will undoubtedly seek their assistance again in the future. Highly recommended!
angel n.
October 2, 2025 -
I greatly value the dedication that Family Mortgage Planners have to their costumers. Whether its newsletters on whats going on in the housing market, tips on finances, prizes to be won, or questions I might have, I always feel connected and a part of their team! Thank you for... read more your guidance along the way on my approval for my mortgage and for your quick responses!
Veronica G.
January 16, 2022A very great and reliable team. Family Mortgage planners took us through the process. Very detailed and straightforward.
Ayodeji B.
September 14, 2023Joel was really friendly and helpful getting us approved for a mortgage. He answered any questions we had promptly and the whole process was smooth as silk. I highly recommend giving these fellas a call if you're needing a mortgage.
Jesse C.
April 1, 2025 -
Joel and Mark were great to work with. Knowledgeable, kind and understanding of our situation as a business owners. Thanks again guys!
Brandley P.
September 16, 2021Fantastic experience, bank said no as I am not working but as I have RIF income and rental income they were able to get us into our new home with 1.94% 4 yr fixed. Quick to reply to any questions. Highly recommend!
AlanCarolyn R.
April 9, 2021Mark and his team are fantastic. have used on a few properties now and i wouldn't go anywhere else.
Justin R.
February 16, 2022 -
Absolutely thrilled with the service from Family Mortgage Planners! From start to finish, they made the mortgage process smooth and stress-free. Jonah is professional, knowledgeable, and genuinely cares about their clients. He took the time to understand my needs and provided personalized options that worked for me. Communication was clear... read more and consistent, and answered all my questions promptly. I felt supported every step of the way, and they helped me secure a great rate. If you’re looking for a mortgage broker you can trust, I highly recommend Family Mortgage Planners. Truly exceptional service! Thank you for making my home buying experience so positive!
akash n.
March 25, 2025Joel Kostelyk and Mark Kostelyk of Family Morgage Planners provided us high quality service. Mark told us the processing of our application would take less than a week and he was right because we got the conditional approval a day after we submitted all the required documents. They found the... read more lender who could give us the best interest rate and great loan feautures. Mark guided us to the easy documentation process of our application up to the end. Not only that, they still offered after-sale service to answer any questions even though the mortgage has already been released. They were very helpful, and honest/transparent to every detail of the transactions. I will definitely recommend them to my family members, coworkers, and friends. Five star for you and more power!
8. J.
February 14, 2021We had the most amazing experience working with The Family Mortgage! Our broker, Joel, went above and beyond for us. He took the time to really understand our situation and made us feel genuinely cared for every step of the way. Our case wasn’t easy with immigration factors and short... read more notice but Joel and Mark handled everything with so much patience, professionalism, and kindness. They even helped us on weekends and always made time to answer our questions. We will absolutely be returning to The Family Mortgage for any future needs, simply because of how well we were treated. Truly exceptional service!
Emma R.
October 20, 2025 -
Jonah is amazingly knowledgeable and answered all my questions.
Mark P.
May 10, 2024They were very helpful and found us a much better rate than the banks were willing to give.
Casey G.
October 14, 2023Wonderful People. True compassionate, fast, honest service. Exceeded our expectations both times we required help refinancing our mortgage and using home equity. Thank you!
Terry U.
August 9, 2022 -
Awesome group to deal with. Easy to understand their advice. Would definitely recommend to my friends and family. Thanks again for all your help.
Jim F.
September 14, 2023We are once again thankful to Joel and Jonah for helping us get our home. Their approach towards getting our financing done right from the outset was diligent and professional. Highly recommended for anyone looking to buy a home!
AR B.
May 10, 2024Mark and his team will make sure you have an amazing experience from start to finish!
Chris K.
May 10, 2024 -
Mark and Joel have helped us get great mortgages multiple times. We often recommend them to people starting out on their real estate ownership journey or investors looking to grow their portfolio. Whichever stage of the real estate game you're in; they'll get you a mortgage to help you reach... read more your goals. Always impressed in what they are able to do!
Glenn S.
December 9, 2025Had many questions, and all our questions were answered promptly and without hesitation. We managed to get a great rate and felt cared for the entire process. Will be using again with future purchases!!
Garett F.
November 1, 2022Excellent and convenient service! Their website makes uploading the necessary documents safe and easy. They are very responsive and work efficiently. My financing was the last thing I felt I needed to worry about in the purchase of my first home. Going with family mortgage planners for my mortgage really... read more helped relieve stress and reassure that I was getting a competitive rate in the current market.
Cormack C.
April 22, 2022 -
I recommend family mortgage planners...they are the best.
akerele o.
November 10, 2023If you are looking for a mortgage, then look no further then Mark and Joel. They will treat you like family and will go above and beyond what you would expect. Highly recommend this team!
Jon
October 16, 2021Honest and excellent at what they do. Mark and Joel were very quick to respond and secure excellent rates for me and my family. They originally found an excellent rate on our rental property and when it came time to renew on our personal home they were very quick to... read more lock in a very low rate in period of time where rates changed very quickly. They made sure to get all the information from me that they needed to make sure I didn’t miss out on the best rate that I could get. I highly recommend them and appreciate the work they did. Jamie/Julie
Julie F.
March 1, 2022
