Getting started is simple.

Whether you’re buying your first home, renewing your mortgage, or refinancing, our process is designed to keep things clear, organized, and stress-free from day one.

We’re here to help you every step of the way.

When you’re ready, choose the option that fits where you are.


Apply Online

Complete our secure online application and we’ll review your information right away.

Book A Call

Prefer to talk it through first? Schedule a call and we’ll walk through your situation together.

Check out what it’s like to work with us.

A clear process — without the overwhelm.

Family Mortgage Planners provided an outstanding experience from start to finish! They were incredibly responsive—it truly felt like a 24/7 service.


Chinonso O.

STEP ONE

Start the conversation

Every mortgage begins with a conversation.

We’ll take time to understand your financial picture, your timeline, and what you’re hoping to accomplish — whether that’s buying your first home, renewing your current mortgage, refinancing, or planning ahead.

You can begin by completing our secure online application or booking a call with us. From there, we’ll outline the next steps and answer any initial questions so you feel confident moving forward.

No pressure. Just clarity.

STEP TWO

Review & Prepare

Once we receive your information, our team carefully reviews your application together and confirms which documents lenders will require.

We request supporting documents upfront — because this critical step helps prevent delays, surprises, and last-minute stress later in the approval process.

You’ll receive clear instructions and access to our secure portal to upload documents safely. Throughout this phase, we stay responsive and available keeping you updated so nothing feels unclear.

Our goal is simple: smooth approvals without unnecessary scrambling.

The team was so proactive – they kept me updated regularly with reminders about what was required at each stage.


Toyitan A.

They’re the best mortgage brokers out there! They really work hard to get the best deals for their customers. They saved me approx. $700-800 per month!


Wanda W.

STEP THREE

Secure Your Mortgage

After reviewing your documents, we present your strongest mortgage product and rate options currently available.

We’ll walk you through the differences in plain language so you understand not just the rate, but the structure and long-term impact of your choice.

From there, we can:

  • Provide a pre-qualification confirmation outlining your maximum purchase price and current rate options
  • Or submit for final approval based on the mortgage option you choose

From your first application to final funding, we’re with you every step of the way, ensuring everything stays organized and on track.

Smooth. Clear. Stress-free.

Our clients know we always have their best interest in mind.

Clients share over and over again that they receive consistent communication, clear explanations and steady support from start to finish.

“Highly Recommend!”

★ ★ ★ ★ ★

Family Mortgage Planners were excellent to work with. They had me prequalified very quickly and made the process of submitting all the required paperwork really easy.

Once I had made an offer, they got me a great rate and once again got me set up very quickly. I highly recommend the Family Mortgage Planner team for any of your mortgage needs!

Chase B.

“They were exceptional from start to finish.”

★ ★ ★ ★ ★

Mark, Jonah and Joel really made getting the right financial institution for our mortgage easy and without stress.

They were exceptional from start to finish and I am certainly looking forward to working with them in the nearest future.

Afolabi D.

“I felt very well taken care of and supported.”

★ ★ ★ ★ ★

The whole team at Family Mortgage Planners was fantastic to work with. They answered all of our nitty-gritty questions with helpful explanations and additional information.

As first time home buyers my husband and I felt very well taken care of and supported by Family Mortgage Planners.

Sandra H.

Ready to take the first step?

We’ll help you understand your options, prepare properly, and move forward with confidence.

Start your Application

Have some questions?

In Canada, the minimum down payment depends on the purchase price:

– 5% on the first $500,000
– 10% on the portion between $500,000–$1,000,000
– 20% for homes over $1,000,000

Most first-time buyers in Sherwood Park and Edmonton qualify with as little as 5% down.

Type in your answer It depends on your down payment, debts, and current interest rates, but here’s a rough guideline:


$400K home → ~$75K–$90K household income

$500K home → ~$90K–$110K

Every situation is different. We’ll walk you through your exact numbers so you can plan with confidence.

This depends on your comfort level and long-term plans:

Fixed rate: Stability and predictable payments

Variable rate: Historically lower over time, but can fluctuate

We don’t guess – we run real scenarios so you can clearly see which option fits your situation best.

Lenders look at key ratios like:

– Gross Debt Service (GDS)
– Total Debt Service (TDS)

Online calculators only give rough estimates – we’ll show you your real approval amount based on current lender guidelines so you can move forward with confidence.

A mortgage broker shops multiple lenders on your behalf to find the best mortgage for your situation – not just one bank’s options.


At Family Mortgage Planners, we also:
– Structure your mortgage strategically
– Help you avoid costly mistakes
– Guide you from application to possession

You’re not just getting a rate – you’re getting a plan.

– Pre-approval: 24–48 hours
– Full approval: Typically 3–7 days

We keep things moving quickly so you can confidently make offers when the right home comes up.

Yes – most buyers in Alberta purchase with less than 20% down.

This does require mortgage insurance, but it allows you to get into the market sooner – often years sooner.

We’ll show you exactly what that looks like so you can decide if it makes sense.

Closing costs typically range from 1.5%–3% of the purchase price and may include:

– Legal fees
– Title insurance
– Property tax adjustments

We’ll give you a clear breakdown upfront so there are no surprises.

Yes – this is one of the most important first steps.
A pre-approval:

– Confirms your budget
– Locks in your rate
– Strengthens your offer

It also gives you peace of mind so you can shop with confidence.

The easiest way is to book a quick call with our team.

We’ll:
– Understand your goals
– Walk you through your options
– Give you a clear, personalized plan

No pressure—just clarity.

Ready to get started?

There are several ways we can get started! Regardless of how you reach out, we’ll quickly get back to you & answer your questions!

Call or text us today!

780-907-7207

Connect with us!

Have a question?

Fill out the form below & we’ll get right back to you.

We’re trusted by thousands of local families.

  • We really appreciated the service that was provided by The Family Mortgage Planners Team. We worked with Joel and he was so flexible in meeting with us always accommodating us around our work schedules. He really took the time to walk us through all of our options and to keep... read more

    Tessa Richer Avatar Tessa R.
    May 31, 2021

    Family mortgage planners were excellent to work with. They had me prequalified very quickly and made the process of submitting all the required paperwork really easy. Once I had made an offer, they got me a great rate and once again got me set up very quickly. I highly recommend... read more

    Chase Buhler Avatar Chase B.
    June 14, 2023

    Good service, good advice!

    Monique Andrie Avatar Monique A.
    October 11, 2025
  • Highly recommended! As first time home buyers it was a great experience having Joel handle our mortgage. He was so helpful and knowledgeable. He knew what lenders would work for our particular situation and got us great rates. Also he clearly communicated what we should expect at each stage and... read more

    Stuart Shelley Avatar Stuart S.
    October 20, 2020

    Absolutely thrilled with the service from Family Mortgage Planners! From start to finish, they made the mortgage process smooth and stress-free. Jonah is professional, knowledgeable, and genuinely cares about their clients. He took the time to understand my needs and provided personalized options that worked for me. Communication was clear... read more

    akash nimkar Avatar akash n.
    March 25, 2025

    I recently purchased my first house, and I was lucky enough to find Joel with the Family Mortgage Planners Team. He was extremely professional and exceptionally fast in answering all of my questions thoroughly and always willing explain things in terms I could understand. Very good communicator. Within just hours... read more

    Jonah W Avatar Jonah W.
    March 1, 2022
  • Great family run business. Mark and his team were always quick to respond and willing to help. I would use them again

    Jacob Lucier Avatar Jacob L.
    May 22, 2022

    Excellent service and knowledge from all of the gentleman at Family Mortgage. Very knowledgeable regarding self employed options.

    Erin Matton Avatar Erin M.
    April 16, 2022

    Joel and Mark were excellent and were always there to answer any questions I had!

    Joseph Robalo Avatar Joseph R.
    November 16, 2021
  • My mortgage process was fast and seamless. I was able to complete everything online and my broker,Joel, kept me updated throughout the process. I would definitely recommend the Family Mortgage Planners if you are looking for efficient and excellent service.

    Taiwo Adekunle Avatar Taiwo A.
    March 1, 2022

    Mark and Joel were competent and always available to answer questions throughout the entire process. Our financing was approved and went through without any problems whatsoever. We’re very thankful to Mark and Joel for making financing a home purchase so easy!

    Benjamin Wiebe Avatar Benjamin W.
    March 1, 2021

    I’ve used Joel and Mark 3 times over the last 15 years. Always felt like I was a priority. Very responsive, very thorough. Didn’t even have to step foot in their offices and they got me a mortgage on my own when I was worried... read more

    Sarah Larson Avatar Sarah L.
    June 14, 2023
  • Mark is an amazing Mortgage Broker. His professional, kind and caring approach to Mortgage Financing is second to none. You are in great hands when you choose Mark and his team!

    Sandra Forscutt Avatar Sandra F.
    May 10, 2024

    The team at Family Mortgage Planners was fantastic to deal with. They made the process easy by staying in touch well and making sure everything was done thoroughly. They explained our options well and made sure we understood and could make the best decision based on our situation.

    Ryley Strand Avatar Ryley S.
    May 22, 2022

    We had an opportunity to work with Joel for the first time in 2016 and then again this year. As always, we appreciate Joel's professionalism. His attention to detail is beyond compare. We highly recommend Family Mortgage. - Williams and Sta Juana Family

    The Williams' Avatar The W.
    November 7, 2021
  • I had a great experience working with the team. Timely and detailed response to inquiries. Highly recommend.

    Tolulope Adetunji Avatar Tolulope A.
    November 8, 2025

    The team at Family Mortgage Planners was awesome! Very knowledgeable, efficient, and responsive.

    Ethan Tchir Avatar Ethan T.
    October 2, 2025

    Very quick and efficient services. They responded extremely fast with the best offers available when my mortgage came up for renewal. The communication was very consistent and timely throughout the renewal process and I would highly recommend this team. They absolutely service their customers well. Jamie

    Jamie Fair Avatar Jamie F.
    March 1, 2022
  • We have used the team at the Family Mortgage Planners for three properties, three refinancing deals and for over 11 years. They care about your needs and find you the best rate available. We highly recommend.

    Jenianne Boyda Avatar Jenianne B.
    March 1, 2022

    Joel and Mark have always been incredibly helpful at every stage of my mortgage experience. Family Mortgage Planners will definitely be my mortgage specialists until I own my home outright and I would highly recommend them.

    Jeremiah Aherne Avatar Jeremiah A.
    July 16, 2022

    We've purchased 4 homes over the past 15 years and everytime we use Mark, Joel and the team at Family Mortgage Planners. Always professional, friendly, knowledgeable and available to answer any questions we have. They go above and beyond to take the stress out of the mortgage buying process.... read more

    Clayton Beniuk Avatar Clayton B.
    November 7, 2021
  • We received the most excellent service! Joel was thorough and patient with the particularities of my situation and the whole process went smoother than I could have hoped for. Our real estate lawyer even commented to me that my mortgage broker did an amazing job because it had been ages... read more

    Kristin Berg Avatar Kristin B.
    February 8, 2023

    Very good people,helped me successfully get my mortgage. I would recommend them to anyone who needs financing for a mortgage.

    Ahmed Yussuf Avatar Ahmed Y.
    May 22, 2022

    Mark and Joel were competent and always available to answer questions throughout the entire process. Our financing was approved and went through without any problems whatsoever. We’re very thankful to Mark and Joel!

    Benjamin Wiebe Avatar Benjamin W.
    April 2, 2025
  • This is not the first time that I have used this company for my mortgage. Worked with Mark before, this time Joel was my advisor. Somehow they can always get better rates than other companies. I was very happy with Joel and all his requests to complete my appllication. There... read more

    wojciech godlewski Avatar wojciech g.
    March 25, 2025

    It was time to renew my mortgage and I went to Joel Kostelyk at Family Mortgage Planners. He got on it right away and within a short time period had a good offer for me. The process was straight forward and efficient, and I found everyone at Family Mortgage Planners... read more

    Caroline Hendley Avatar Caroline H.
    August 2, 2022

    The whole team at Family Mortgage Planners was fantastic to work with. They answered all of our nitty-gritty questions with helpful explanations and additional information. As first time home buyers my husband and I felt very well taken care of and supported by Family Mortgage Planners.

    Sandra Holmes Avatar Sandra H.
    August 2, 2022
  • Highly recommend. I refer all my real estate clients to them as well as my own personal mortgage!

    Elidio Afonso Avatar Elidio A.
    January 1, 2023

    Mark and Joel are the best mortgage brokers out there! They really work hard to get the best deals for their customers. They are so efficient, respond quickly and support clients in the best way possible. I trust them entirely and never doubt that they are advocating for my needs... read more

    Wanda Whitford Avatar Wanda W.
    May 18, 2021

    Jonah walked us through the whole process and we ended up exactly where we needed to be. Both him and Mark are quick to respond and help out. Plus you can get everything setup from where ever you are.

    Jeremy Teeuwsen Avatar Jeremy T.
    November 15, 2025